Solar Cinema Mobile App Design
Understanding Our Users
Challenges
-
App Functions
Do not have a favorite list/page, users couldn’t save movies to watch later.
-
Communications
Couldn’t communicate with other audiences, or see their reviews of the movie for reference.
-
Order Options
Don’t have the option of pre-order foods and drinks while booking the tickets.
-
Accessibility
Lack of information on movies, such as posters, cast, and crew.
Start of The Design
Paper Wireframes
The drafts of each screen contain the elements expected by users.
Low-Fidelity Prototype
The low-fidelity prototype includes the user flows of viewing movie information, saving movies to the favorite page, reserving movies, and path to the other pages.
Usability Study Findings
The participants were recruited online, they were asked to finish a series of tasks, for example, “Reserve a movie from the favorite list, and add a large popcorn and soda to the order” and so forth. The affinity diagram and insights were created after analyzing the data, the findings were used to develop high-fidelity prototypes and look for aspects that need to improve for mockups.
Affinity Diagram
-
Ordring Process
Users had difficulties during the process of ordering foods and drinks. Participants reported a hard time finding where to order popcorns and soda.
-
Interaction
Users did not see any reaction after clicking the heart icon, they were not sure whether they saved the movie to their favorite successfully.
-
Navigations
Users took some time to finish the tasks like saving a movie to their favorite list and checkout, which could be resulted in the blur indication of icons and bottoms.
Refining The Design
Mockups
Compared to the wireframe, the mockups improved the outline of the checkout page, the interaction of the heart icons, and extended the review section on the movie info page. Additionally, the bottoms and navigations were indicated more directly.
High-Fidelity Prototype
The high-fidelity prototype presented flows of opening a movie information page, saving movies to the favorite page, reserving a movie, and pre-ordering foods and drinks.
Future Steps
Further usability studies will be conducted in the future to ensure the app meet users’ expectation, the pain points are addressed, and the user flows are smooth.
Follow me to get updates for future steps.